Privacy Policy
Company Information
AstroSetu is operated by Jagdish Kapila, located at M-1, Palika Bhawan, R.K. Puram, Sec. 13, Delhi – 110066, and managed under the authorized representative Megha Kapila.
All communications regarding privacy concerns must be documented via email or official written channels to ensure clarity and traceability.
1 Information Collection
AstroSetu collects the following types of information from users, depending on the service or project:
Name, email, phone number, address, date of birth, gender, marital status, and other details provided during registration, service booking, or project onboarding.
Data required to design, develop, and maintain websites and mobile apps (e.g., content, images, logos, branding, business information, API keys).
Information about how users interact with the website, app, or platform, including IP address, browser type, device information, pages visited, time spent, and activity logs.
Billing and transaction data, processed securely via third-party payment gateways. AstroSetu does not store sensitive card information directly.
Data collected via cookies, pixels, and analytics tools to enhance user experience and improve platform performance.
2 Use of Information
Collected information is used for:
- Providing and managing AstroSetu services (Web, App, and Astrology)
- Processing payments, subscriptions, and bookings
- Personalizing user experience and recommendations
- Communicating updates, offers, and service-related notifications
- Conducting analytics to improve service performance, UI/UX, and features
- Complying with legal obligations and protecting company rights
3 Legal Basis for Processing
AstroSetu collects and processes user information based on:
Consent
Users voluntarily provide data for astrology services, account creation, and project agreements.
Contractual Obligation
To fulfill project delivery, maintenance, and other IT services.
Legitimate Interest
To improve services, detect fraud, prevent abuse, and ensure security.
Compliance with Law
For audit, taxation, and legal obligations.
4 Data Sharing & Third Parties
Data may be shared only with:
| Category | Description |
|---|---|
| Service Providers | Hosting, cloud services, analytics tools, email/SMS gateways, payment gateways, or IT vendors necessary for service delivery |
| Legal Authorities | As required by law, government agencies, or legal proceedings |
| Business Transfers | In case of merger, acquisition, or sale of assets, with appropriate safeguards |
AstroSetu is not responsible for actions of external providers.
5 Data Retention
- Personal and project-related data is retained for as long as the user maintains an account or service agreement
- Data no longer required for service or legal compliance is securely deleted
6 Data Security
AstroSetu implements technical, administrative, and organizational measures to protect user data, including:
However, no system is 100% secure, and AstroSetu is not liable for data loss caused by cyber-attacks, server failure, or user negligence.
Users are encouraged to maintain secure passwords and backup their own data.
7 User Rights
Users have the following rights regarding their data:
✓ Access & Correction
Request access to personal data or correct inaccuracies
✓ Data Portability
Request a copy of personal data in machine-readable format
✓ Deletion
Request deletion of data, subject to contractual or legal obligations
✓ Objection
Object to processing for marketing or analytics purposes
✓ Withdrawal of Consent
At any time for services where consent is the legal basis
Requests can be sent via astrosetuapp@gmail.com and will be handled within a reasonable timeframe.
8 Cookies & Tracking
AstroSetu uses cookies, pixels, and analytics tools to:
- Maintain user sessions and authentication
- Understand usage patterns and improve UI/UX
- Show personalized content, offers, and notifications
Users may disable cookies via browser settings; however, some features may not function properly without them.
9 Children's Privacy
10 International Data Transfer
AstroSetu primarily operates in India. Some third-party services may transfer data internationally. AstroSetu ensures such transfers comply with applicable laws and maintains adequate safeguards.
11 Changes to Privacy Policy
AstroSetu may update this Privacy Policy from time to time. Changes will be communicated via email, website, or app notifications. Continued use of services after updates constitutes acceptance of revised terms.
12 Contact Information
For questions, concerns, or complaints regarding this Privacy Policy, users may contact:
Megha Kapila
AstroSetu
M-1, Palika Bhawan, R.K. Puram, Sec. 13, Delhi – 110066
📞 9899981720
✉️ astrosetuapp@gmail.com
13 Governing Law & Dispute Resolution
This Privacy Policy is governed by the laws of the Republic of India. Any disputes shall first be attempted to resolve through mutual discussion or mediation. If unresolved, disputes will be exclusively handled by courts located in New Delhi, India.