Terms & Conditions

These Terms and Conditions outline the protocols that users must follow while accessing or using Astrosetu.

Introduction

Welcome to Astrosetu! By visiting or using Astrosetu, you agree to these rules. If you do not agree, please refrain from using our platform.

About the Website and Services

Astrosetu provides a range of astrological services, including:

Personalized consultations and predictions

Access to astrologers via calls or chats

Both free and paid services available

Astrological products like gemstones and yantras

Entertainment purposes only - not medical/legal advice

User Roles and Responsibilities

Users must be 18 years or older to access the website
Users must register to avail of all services with accurate information
Accounts can be created using phone number, Facebook ID, or Google ID
Users must keep account details confidential and report unauthorized access
Users are responsible for adhering to rules and respecting other users' rights

Prohibited Activities

Misuse of the platform, including unauthorized access to systems or data
Posting false, misleading, or harmful content
Reselling Astrosetu's services without authorization
Content promoting violence, hatred, discrimination, or illegal activities
Content related to black magic, witchcraft, or harmful practices

Astrological Services

Service Scope

Astrosetu provides consultations, predictions, and remedies based on astrological principles. Services are provided "as-is" without any guarantees of accuracy, success, or specific outcomes.

Astrologer Interaction

Astrologers on the platform are independent professionals verified by Astrosetu. We are not responsible for the advice, predictions, or remedies provided by astrologers.

Entertainment Purpose

All astrological services are for entertainment purposes only and are not a substitute for medical, legal, or financial advice.

Eligible Refund Scenarios

Network connectivity issues
Unresponsive or delayed consultations
Language or communication barriers
Improper or incomplete services

Refund requests are processed within 7-10 business days.

Ineligible Refund Scenarios

Once product delivery begins
Technical issues caused by user-end devices
User dissatisfaction with astrological predictions or outcomes
Subjective dissatisfaction with services

No refunds for connected services like calls or chats except in exceptional circumstances.

Payment and Transaction Guidelines

Secure Payments

Users can make payments via credit/debit cards or online banking. All transactions are encrypted for security.

Bank Details

Users must ensure the accuracy of their payment information. Astrosetu is not liable for errors resulting from incorrect details.

Refunds

Refunds are subject to Astrosetu's discretion and applicable only for valid claims such as technical errors or incomplete services.

Astrological Product Guidelines

Quality Assurance

Astrosetu provides astrological products like gemstones and yantras as part of its remedies. These products are sourced from verified vendors.

Astrosetu does not guarantee the efficacy of these products as outcomes may vary.

Delivery Policy

Products are delivered only within India. Users are responsible for providing accurate delivery details.

Astrosetu is not liable for delays or damages caused during transit.

Legal Information

Dispute Resolution

All disputes related to these Terms and Conditions will be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996.

Jurisdiction

Any legal proceedings will be subject to the courts of New Delhi, India. These Terms and Conditions are governed by the laws of India.

Limitation of Liability

Astrosetu is not responsible for:

• Errors, omissions, or inaccuracies in predictions or remedies
• Outcomes of astrological advice or actions taken based on it

• Losses or damages arising from third-party services
• Users agree to use the platform at their own risk

Amendments to Terms and Conditions

Astrosetu reserves the right to update or modify these Terms and Conditions at any time. Users will be notified of significant changes, and continued use of the platform implies acceptance of the updated terms.

Contact Information

For any grievances, users can contact Astrosetu's Grievance Officer:

astrosetuapp@gmail.com

Thank you for using Astrosetu. We strive to provide a transparent, respectful, and enriching experience for all users.